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Ordering Information

Ordering (Online B2B)


Minimum Order:

No Minimum Order Required!


Delivery:

For the model of 2028 & 2028HF we usually delivery in 1 business day after payment is cleared.

Other models are usually delivered within 7 days after payment is cleared.


Payment Methods:

Accept Paypal, T/T and Western Union.

Payment Details


Special Order:

Special Order is absolutely welcome!

We carry complete range of Swarovski crystals.

if you do not find the item you want on this online catalogue, you may have to place a special order to us. it usually takes approximately 2 to 3 weeks for a special order to arrive. Please send your special order to us. We will reply you shortly.


Mail Tracking:

A track number will be provided to you after your order is shipped. You can trace your item via the following link.

http://app3.hongkongpost.com/CGI/mt/enquiry.jsp


Discount:

There are several types of discount will be offered.

1) Bulk Order Discount

2) Payment Type Discount

3) Coupon Discount

Discount Details


Returns and Exchanges

Subject to the conditions below, Crystalbuddy.com accepts return of products within 10 days of delivery: We only accept returns on original packing; unopened & unaltered factory package. There will be a 50% restocking fee for refund and 35% restocking fee for exchange. Shipping and handling is not refundable. You will also be responsible for shipping fee of returns. We will not accept return of any purchase if we have not been informed in writing (email). We will not take any responsible for any damage or any accidental loss during transit. Therefore, please ship the return items securely.

Cancellation

We can not cancel any orders placed to Swarovski and subsequently. Therefore, we can only issue a partial refund of 60% of the ordered amount.

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